Why Do We Still Choose Manual Work in an Automated World?

Why Do We Still Choose Manual Work in an Automated World?

2025, May 30    

By a seasoned engineer tired of repetitive inefficiency

“Anything that can be automated, should be automated.”
— I’ve said this for years, yet I still find myself manually filling out Excel sheets.


Introduction

After over a decade in software engineering, one truth remains painfully clear:
Given the choice between automation and manual effort, most teams still choose the latter.

This isn’t due to a lack of tools or technical capability. We have CI/CD pipelines, RPA bots, low-code platforms, APIs, and scripting languages at our fingertips. And yet—despite the tools—many routine tasks, like data entry, reporting, and daily operational workflows, remain shockingly human-dependent.

And I find that absurd.

In this post, I’ll break down why this keeps happening, share some real-world automation case studies, and make the argument that the root cause isn’t technical at all—it’s cultural.


1. Laziness Is the Enemy of Good Engineering

You know the scenario:
A teammate says, “Yeah, I’ll automate this when I get a chance.”
Six months later, they’re still doing it manually—copy-pasting data every week like clockwork.

The real issue isn’t capability. It’s comfort.
Manual work feels faster in the moment. No need to learn a new tool. No need to plan or document. It’s the path of least resistance, even if it wastes hours every month.

Developers are supposed to be lazy in the right way—writing code once to avoid repetitive work forever.
But too often, we’re lazy in the wrong way—just accepting inefficiency.


2. The Technical Barrier Is a Myth

In most teams, the problem is not technical complexity.
We’re fully capable of automating 80% of what we do:

  • Have SQL? Write a query.
  • Have APIs? Build an ETL.
  • Have logs? Stream them.
  • Have Python or Bash? Script it.

Yet somehow, “fill out this Google Sheet by Friday” becomes the de facto workflow.
Why? Because no one takes ownership of making it better.


3. Process Culture: Fear Over Flow

I once tried to automate a reporting workflow involving seven teams and a shared data mart. It took a few days to hook into APIs and build a unified dashboard. I was proud—until leadership said:

“Hmm… let’s keep manual confirmation. Automation feels risky.”

Translation: “I don’t want to be blamed if something breaks.”

This is how companies institutionalize manual labor. Not for rational reasons, but for cultural ones:

  • Manual work feels “safe.”
  • Human-in-the-loop gives plausible deniability.
  • If a mistake happens, there’s always someone to blame.

Automation breaks when your organization fears accountability more than it values efficiency.


4. “It’s Too Expensive to Automate” — Really?

Let’s do the math.

Imagine a weekly data consolidation task that takes three people one hour to complete. Over a year, that’s 150 hours.

I once built a script that automated such a task in 2 days. It would’ve paid for itself in under a month. Yet the team didn’t use it.

The excuse? “We’re used to the old way.”

Let that sink in:
The ROI is obvious, but habit won.


5. Real-World Automation in Action

To contrast, here are some organizations that did the right thing:

🏢 Foshan City: RPA for Government Data Entry

  • Challenge: Grid workers manually entered population data every quarter.
  • Solution: RPA bots were deployed to mimic user actions.
  • Result: Time reduced from 2–3 weeks to 1 week. Efficiency increased by 50%.
  • Read more

🧑‍🏫 Multi-level Form Submissions in Education

  • Challenge: Teachers submitted forms to multi-tiered departments.
  • Solution: A no-code platform (SeaTable) automated form collection and hierarchy approvals.
  • Result: Less human involvement, cleaner data, clearer access control.
  • Read more

📄 Invoice Processing in Corporate Finance

  • Challenge: Staff submitted invoice information manually; QA was inconsistent.
  • Solution: A rule-based system auto-validated and locked records post-submission.
  • Result: Reduced errors, faster processing.
  • Read more

🏭 BioTech Enterprise-Wide Data Platform

  • Challenge: Slow data cycles, decentralized spreadsheets.
  • Solution: A unified data center consolidated reports across sub-companies.
  • Result: Shorter reporting cycles, consistent metrics.
  • Read more

🧪 Minghoutian Data Reporting Platform

  • Challenge: Scattered databases and manual collection.
  • Solution: A platform mimicking Excel UI with structured template and batch import/export support.
  • Result: Accurate, large-scale, traceable data submissions.
  • Read more

6. The Root Problem: Nobody Actually Cares Enough

We’re not short on tools.
We’re short on people who give a damn.

  • Tools like RPA, Airflow, Make, Zapier, SeaTable, and even simple Python scripts can solve 90% of daily inefficiencies.
  • But none of that matters if the default attitude is: “Let’s not rock the boat.”

Automation requires initiative, ownership, and a willingness to disrupt the status quo.

Without that, you can introduce any new platform, and it’ll still be bypassed with Excel + Email.


Final Thoughts

The biggest threat to progress isn’t bad code or legacy systems.

It’s cultural entropy:

The quiet, creeping rot of “we’ve always done it this way.”

So ask yourself (and your team):

  • Why are we still doing this manually?
  • Who benefits from the status quo?
  • What’s stopping us from investing a few days to save hundreds of hours?

If the answer is “nothing but habit”—it’s time to break the habit.


Because if you’re still manually entering data in 2025,
you’re not in a modern workplace.
You’re in a digital sweatshop.